ENPHASE FAQ

Monitoring, monitoring set up, FAQ

My System Is Installed, Now What?
Below are the few steps left before your solar energy system (AKA: photovoltaic or PV system) is granted Permission to Operate (PTO) from the utility and ...
Thu, 31 Aug, 2017 at 8:01 AM
How Do I Turn My System On / Off
Turning the system on: 1. Locate the SOLAR breaker in the Main Service Panel (MSP – usually at the meter) or subpanel – If it is a subpanel, it might be ne...
Thu, 31 Aug, 2017 at 8:01 AM
My system is not reporting production on the Enphase portal. What do I do?
My system is not reporting production on the Enphase / Enlighten portal. What do I do?  Reasons: It could simply be a communications issue. Communicatio...
Thu, 31 Aug, 2017 at 8:01 AM
My System Seems To Be Missing Production. Why?
A PV System is made up of high tech components. These components have helped solar energy become a mainstream solution to high energy prices by making solar...
Tue, 22 Aug, 2017 at 11:53 AM
Why are some of my modules showing different production?
Production can vary from module to module just as two cars of the same model can vary in performance – no two modules are exactly the same although they mig...
Tue, 22 Aug, 2017 at 11:55 AM
Why are some of my panels not showing production?
On occasion, the micro inverter for the panel will stop operating. If that is the case, replacing the micro inverter, which is under warranty, should correc...
Thu, 31 Aug, 2017 at 8:02 AM
I am unable to see production on my Enphase / Enlighten app. What can I do to correct that?
1. First, check to see if the system is showing production on the Enphase / Enlighten Monitoring portal on a computer. If the system is reporting there, try...
Thu, 31 Aug, 2017 at 8:02 AM
How do I know if my system is producing as it is intended?
Each PV System will produce uniquely for its location due to various factors such as tilt, direction of sun in relation to system, shading, weather, dust, e...
Tue, 22 Aug, 2017 at 12:45 PM
Do you monitor the PV system 24/7?
We do our best to utilize remote monitoring of your solar energy system so you can get the most out of it. We have installed 1000’s of systems and it is...
Thu, 31 Aug, 2017 at 9:34 AM